Get in touch
Email us and we'll get back to you as soon as we can.
@
knowyourgenes@yahoo.com
Typically replies within 2–3 business days
Common questions
Is KnowYourGenes a medical or diagnostic tool?
No. KnowYourGenes is an educational reference app only. It does not provide medical advice, diagnosis, or treatment. Always talk to a doctor or licensed genetic counselor about your own health or family history.
I found something inaccurate in a condition entry. How do I report it?
Email us at knowyourgenes@yahoo.com with the condition name and what you noticed. We review every report against our sources and update the app as needed.
The app isn't working properly. What should I do?
Try closing and reopening the app first. If the issue continues, email us with your device model and iOS version and a short description of what happened, and we'll look into it.
Can I suggest a condition to add to the library?
Yes — we'd love to hear it. Send suggestions to knowyourgenes@yahoo.com.